Speeding Up Business Licensing

New economic policy package aimed at easing process for securing business licenses to encourage greater investment in the country

By Michael S. Carl and Revaldi Wirabuana
Wednesday, September 27, 2017

On August 31, Indonesian President Joko Widodo enacted the 16th economic reform package aimed at improving the ease of doing business in the country. This new economic policy package contains measures to accelerate the issuance of business licenses and permits at the central and regional levels.


This is the 16th package of economic reforms issued by President Joko since he took office in October 2014. These packages are a series of regulations issued by the government to expedite the process of doing business in various sectors. Previous packages included those designed to accelerate nationally strategic projects, implement tax incentives, ease the investment process and establish road maps for future development of certain business sectors. 

The package deals exclusively with the general licensing process for business activities. It was enacted with the view that Indonesia’s lengthy, sequential and unintegrated licensing process has discouraged potential investors. It was enacted in the form of a Presidential Regulation and will be realized in two phases.

First phase

The first phase of the new economic policy package revolves around streamlining and expediting the current licensing system. This phase includes the following actions:

Establishment of a special task force 

  • The government will establish a task force to resolve hindrances in the licensing process for businesses at the national level (National Task Force). Task forces will also be set up in ministries/institutions, provinces and regencies/cities (Regional Task Forces). The National Task Force will establish several smaller units that will serve as help desks for the public to address licensing obstacles in different sectors, and it will also serve as the main coordinator for the Regional Task Forces. The Regional Task Forces will assist in expediting the licensing process at different institutions, acting as a kind of licensing help desk.
  • Each Regional Task Force will be divided into a Leading Sector Task Force and a Supporting Task Force. The Leading Sector Task Force will monitor and attempt to resolve licensing obstacles, and attempt to improve licensing services in different sectors. The Supporting Task Force will provide support as necessary and may act as the Leading Sector Task Force in special sectors or in instances where the authority to issue a license lies with the governor or regent/mayor.

Implementation of a license checklist for particular licenses

  • A license checklist will be introduced in Special Economic Areas, Free Trade Zones, Industrial Areas and Tourism Areas. This checklist will be provided through the One-Door Integrated Service (PTSP) in the respective areas and will contain a list of licenses that must be obtained by business actors.
  • A business actor will select its business location after it obtains an Indicative Investment Certificate (Pendaftaran Penanaman Modal). The business actor will then go through PTSP to obtain a deed of establishment and incorporation, taxpayer registration number, company registration certificate, foreign labor utilization plan, foreign labor employment permit, import identification number and customs access. The business actor will also sign the license checklist.
  • The license checklist will be deemed a temporary license comprising an environmental license (UKL-UPL), land certificate, building technical licenses/building construction license and business license. With the signed checklist, PTSP will process the granting of tax, and customs and excise facilities for the business. The checklist will also accelerate the licensing process related to labor, immigration and land affairs. Business actors may begin land clearance and construction after signing the checklist.

Implementation of data sharing system

  • Outside of Special Economic Areas, Free Trade Zones, Industrial Areas and Tourism Areas, where the licensing checklist will not be implemented, PTSP and related institutions will try to expedite the licensing process through a data sharing system. This will allow business actors to obtain several licenses by submitting the required documents only one time to PTSP. The documents will then be used to complete the location permit/stipulation of location, environmental license, nuisance license, traffic impact analysis, building technical plan approval/building construction license and industrial sector licenses, as well as for requesting tax, customs and excise, and other facilities.

Second phase

The second phase of the 16th Reform Package concerns the improvement of the current licensing system to create a better, more integrated licensing process. This phase includes:

Reforming licensing regulations

  • Government ministers, heads of relevant institutions, governors and regents/mayors will be required to evaluate the legal basis underlying the licenses relevant to their institutions, including licenses for small and medium enterprises. Using the results of these evaluations, each institution will attempt to simplify the licensing process by enacting new regulations, including at the regional level, that provide clear provisions on standard timelines, procedures and costs for license applications, as well as the service standards and obligations of PTSP in processing license applications.

Implementation of integrated single submission licensing system

  • Future license applications will be harmonized and standardized along national/international standards, and processed through an Integrated Single Submission System. The submitted data will be synchronized between institutions and the system will be integrated with various services in Indonesia, including citizenship registration, business entity registration and export-import registration through the Indonesia National Single Window, and other systems from relevant ministries and institutions. The government will be tasked with ensuring the security and confidentiality of the data submitted to the Integrated Single Submission System.

Timeline for implementation

The first phase began with the enactment of the Presidential Regulation. The National Task Force and the Leading Sector Task Forces are expected to begin work this year and will continue their work for an indefinite period. Supporting Task Forces will only be operational in 2017, after which their function will be taken over by the Integrated Single Submission System. During the first phase, preparations for the second phase will also take place. The target for completing licensing regulation reforms is the end of November 2017, while the trial run for the Integrated Single Submission System is expected to begin on January 1, 2018. If the trial run is a success, the Integrated Single Submission System is expected to be implemented gradually through March 2018. The Integrated Single Submission System will be located in the same buildings as PTSP.

Michael S. Carl ( This email address is being protected from spambots. You need JavaScript enabled to view it. ) is a foreign legal advisor and Revaldi Wirabuana ( This email address is being protected from spambots. You need JavaScript enabled to view it. ) is an associate at SSEK Legal Consultants, the 2014 Who’s Who Legal Indonesian Law Firm of the Year.


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